DocuSign eSignature For Salesforce Administrator Guide


Install DocuSign for Salesforce :

  1. Go to Log In or Sign Up Salesforce Log In or Log In on : Salesforce Sandbox

  2. Go to AppExchange in App menu on the upper-right corner of the page and click it.

    AppExchange

  3. Get the DocuSign eSignature for Salesforce App. Find the DocuSign eSignature for Salesforce package in the AppExchange and click Get It Now.

    DocuSign eSignature

  4. Click on Log In button, see the details after that click on Confirm Installation Details button.

    Login Details

  5. Select the Production or Sandbox as per your requirement.

    Select Environment

  6. Select below option as per your requirement and then click on Install button. If you want to see details about package then click on View Components on bottom of current page.

    Select Option

  7. The installation process begins and can take up to 15 minutes. You will be notified by email when it is completed.

  8. After installation, on the list of Salesforce Installed Packages, you can see the DocuSign eSignature for Salesforce package:

    • Go to setup and enter Installed packages in quick find box and click it.

      Installed packages

    • See your package in installed packages section.

      See Your Package


Configure DocuSign for Salesforce

First Sign in or create a DocuSign account: Link and connect Salesforce to DocuSign.

To connect your DocuSign account to your Salesforce account

  1. After installing the DocuSign for Salesforce managed package, select the DocuSign Admin tab in Salesforce to bring up the DocuSign Log In view:

    DocuSign Admin Tab

  2. Complete the appropriate log in or sign up section for your situation:

    • Log in to your DocuSign Account : use an existing DocuSign admin account.

    • Enter your DocuSign email and password information.

    • Select the Environment associated with your DocuSign account..


  3. Connect your DocuSign account with your Salesforce account. Enter your Salesforce credentials, select the appropriate environment for your Salesforce organization, and select the I agree to add.... check box.

    Salesforce Account

Working With Users

This section provides information on adding users or administrators to DocuSign for Salesforce and on removing users from DocuSign for Salesforce.
  • Add Users
    1. From the force.com apps drop-down list, select DocuSign for Salesforce.

    2. Click the DocuSign Admin tab.

      Admin Tab

    3. Select the Users pane.

      User Pane

    4. In the Users page, find the user(s) you want to activate. You can use the View list and other filters to sort and find users associated with your Salesforce account.

    5. Select the check box for the user(s) you want to activate. You can select the top-level check box to select all the displayed users.

    6. Click Add Users or Add Admin Users to add the selected users


  • Remove Users
    1. From the force.com apps drop-down list, select DocuSign for Salesforce.

    2. Click the DocuSign Admin tab.

      Admin Tab

    3. Select the Users pane.

      User Pane

    4. Find the user(s) you want to remove. You can use the View list and other filters to sort and find users associated with your Salesforce account.

    5. Select the check box for the user(s) you want to remove. You can select the top-level check box to select all the displayed users.

    6. Click Remove Users or Remove and Close Users to remove the selected users.


Add the Send with DocuSign Button to a Salesforce Layout

The Send with DocuSign button allows Salesforce users to send documents to be signed from records in the Salesforce object. As part of the out-of-the-box DocuSign for Salesforce package, you can easily configure page layouts for the following Salesforce objects with the Send with DocuSign button:
  • Accounts
  • Contacts
  • Opportunities
  • Leads
  • Contracts
  • Cases

  • Steps to add Send with DocuSign button on detail page

    1. Go to setup
    2. Enter object name in quick find box
    3. Select page layout
    4. From the palette, drag the button you want to add to the Custom Buttons box

      Page Layout
    5. Also add Related Lists from options showing. Search 'DocuSign Status' in Quick find box and drag it to related list place and click on save button.

      DocuSign Related Lists


Create a custom tag

  1. From the force.com apps drop-down list, select DocuSign for Salesforce.

  2. Click the DocuSign Admin tab.

    Admin Tab

  3. Click the Custom Tags. This section will display all your merge fields, custom tags and shared custom tags.

    Create Custom Tag

  4. Click New to create a new Custom Tag


  5. Type a name for the custom tag in the Custom Tag Name field


  6. Select the Relate to Salesforce checkbox to begin mapping to the data in Salesforce. The Salesforce Object lists appear below the checkbox.


  7. In the first drop-down list, select the Salesforce Object that the document will be sent from. In this example it’s Opportunity.


  8. Select the information from the Opportunity that I want to bring into the document. In this case since it’s the account name, I select Account from the drop-down list, and then Account Name: after that click on Save button

    Select Account



DocuSign Flow Information


Go To DocuSign Account

Step 1: Go to Sign In or create a DocuSign account: Link

Step 2: Create a new envelope and upload document, then set up signer after that create list of mapping fields then SEND envelope then click save as template on DocuSign.

DocuSign Envelope


Add Documents


Set Signing Order

Mapping fields list:

Mapping Fields

Mapping Field

Save as template

Save As Template

Step 3: When click “send with DocuSign” button on Quoting(Opportunity) object after that select your DocuSign template form “Add Document” and “Add Recipient” button, Click on “Send Now” button. If you need to do some changes or see content in DocuSign document then click on “Next” button after that click on “Send” button.

Add Templates

After clicking Next button

Check Mapping fields

Step 4: User received an email like this and click on REVIEW DOCUMENT

Email Received


Fill the required details and finish it.


Oppen Form

Finish Form

Step 5: Now data will be synced on record where sent from it in Salesforce and user get another email of completed document.

Completed Documents For User

Completed Document