Verification

Verification object is a custom object. It's record get created automatically/manually only for Background Search object's record whose type contains verification like Degree verification, employment verification, license verification, DOT etc. It has one to one relationship between Background Search object i.e every Background Search record can have only one Verification record. Verification record get's processed by Pre-employ's call center staff through "GetNext Call Center" module. They verify the applicant's provided information and enter his information in verified fields. Verification record gets distributed to call center department by it's priority which is calculated based on various distribution priority criteria like timezone, Queue etc through "GetNextDistributionSheduler" EXE which is being executed within every 30 minutes.

We can see the object definition, trigger and all the fields of Verification object by using given below two ways.

1: With the help of 'Setup' search box.

2: With the help of 'All tab' button.

Step 1 : Click on the user name(Right corner of the screen).

Step 2 : Select setup

Step 3 : In "App Setup" click on "Create" >> click on "Objects".

Step 4 : And find the "Verification" in object list.

Step 1 : Click on all tab button on the home page of salesforce.

Step 2 : Find "Verification" tab in all tabs and click on "Verification" tab.

Step 3 : Click on right side menu button.

Step 4 : Open a menu list and click on "View Object".

Step 5 : In "Custom Object Definition Detail" page, we can see the object definition, trigger and all the fields of Verification object.

1. Using EXE execution.

Initially verification records are creating automatically.

Step 1 : Go to verification type Background Search detail page.

Step 2 : Go to related Verification list and click on "New Verification" button.

Step 3 : Select the record type of verification then click on "Continue" button.

Step 4 : Enter all the required fields.

It is a custom picklist field and it contains the type of verification like license, Reference, Degree and Employment. GetNext CallCenter's page is based on this field, if type is "Reference" then Reference based fields are displayed on GetNext CallCenter page etc.

This is a picklist type field and it contains search record's progress status like Pending, Hold, clear, Complete, hit etc.

Note : Hit is also a complete type status of verification and it means that applicant has a negative result for this verification and employer can decline his employment if any verification's status is hit.

It is a custom lookup field and it contains the related Background Search record(as a parent). It's value comes form related Background Search number and it is a required field. Without this field we can't relate with related Background Search record.

It is a custom lookup field and it contains the related Background Check Case(as a parent). It's value is entered manually from related Background Search's Background Check Case.

It is a Number data type field. Based on this field, GetNext CallCenter page displays the verification. After execution of "GetNextDistributionSheduler" EXE, priority number is assigned in this field and after completion of "GetNext CallCenter" process this field is again blank.

It is a custom lookup field related to account object and is used for the client who ask for the applicant's background check. If Account is "LLNL" then verification distribute priority got changed proceed through "LLNL GetNext CallCenter" page.

Note : LLNL is a special client of pre-employ and pre-employ process its verification record in some different way.

It is a checkbox field. If verification is complete then this field is checked and some fields are updated like Reviewed By Admin, Reviewed By Admin Date, Complete Date, Closed By etc.

It is a formula checkbox field. It is contain the value of Account__r.BGC_Configuration__r.Verification_Review_Enabled__c. If it is true then again Admin review the result of record and it is extra chargeable process.

It is a checkbox field. If it is true then "Admin review" process has been completed.

It is a Long Text Area field. It is contain date to date all actions of GetNext CallCenter.

It is a Long Text Area field. It contains all date to date actions with proper notes from GetNext CallCenter.

This is a custom button and it is used to reopen any verification and unchecked the "Script Complete" field and clear the date of "Script Complete Date" field.

Verification object contain one "verificationTrigger" trigger. In every object contain only one trigger. We perform insert, update and delete operation with a trigger.

There are two types of triggers:

1. Before triggers are used to update or validate record values before they are saved to the database.

2. After triggers are used to access field values that are set by the system (such as a record's Id or LastModifiedDate field), and to effect changes in other records, such as logging into an audit table or firing asynchronous events with a queue. The records that fire the after trigger are read-only.

The main page layout of Verification is "Master Admin Layout". We can create more than one page layout in any object for and assign to different user profile.